When I first started selling my photographs, I printed strictly on matte paper. That was what I knew.

Over time I began to see other ways of printing. Wanting to go beyond tradition, I purchased my first inventory of photographs for sale on everything but matte paper-wood, metal, canvas wraps, etc. I was intrigued by how the metal print was created.

As I have grown in my understanding of not only photography, but the final presented print I have discovered that not all printing materials are equal. Through years of searching and testing I now offer a variety of print mediums that I am proud to create for my clients.

All of my HD Acrylic and HD Metal prints are created by a small independent lab in California. Each piece is hand created and inspected for quality assurance. I have every print shipped directly to me, first, for my own critical eye to look over before it is delivered to you. This also gives me the opportunity to sign and title the print, giving the personal touch that I desire to bring to my work.

My Giclée canvas prints are made by a local master in Spearfish, SD.

I used a variety of papers, including lustre (similar to matte but nicer), metallic and fine art paper printed on cotton rag.

I guarantee the work and craftsmanship of each piece. Though all sales are final, I will work with you should there be something I have overlooked due to human error.

**Please note, due to the nature of the variety of screens this website is viewed on and natural materials, the colors in the photograph you purchase may vary slightly from your device screen. **

Payment Methods

All major credit cards and Paypal are accepted through secure checkout.

Shipping & Processing Times

• All items under 12” are shipped via USPS.
• All items over 12” are shipped FedEx or UPS.
• Tracking is included with each shipment.

Ready to ship items from the Virtual Shop will take 2-3 business days to process. Custom orders will be ready to ship within 2-3 weeks. Acrylic prints may take longer. I will keep you updated as to the status of custom orders.

Each item is professionally packaged to ensure safe delivery. Unmatted paper prints over 12” will ship in a tube.   

Expedited shipping is available upon request, additional charges will be applied.

Damages

On the rare occasion your new artwork arrives damaged in transit, contact me immediately (605.295.1008).

 Please email photos of the damage upon arrival (cristen@cristenjoyphotography.com). I will replace the damaged work. Depending on the situation, I may request the item be returned.

Returns & Refunds

My greatest desire is for you to be completely satisfied with you new artwork! If for any reason you are not, please contact me within 10 days of delivery and ship the items back within 17 days of delivery. Once the items are received by me, I will issue you a refund or exchange.

Buyers are responsible for return shipping. Please use a method of shipping that includes a tracking number. If I never receive the item, I cannot issue a refund.

Due to the specification of custom orders, returns for custom orders will not be accepted.

Cancellations

Cancellations will be accepted on any order that is ready-to-ship. All custom orders must be canceled within 12 hours. Custom orders are started in production after the 12 hour window.

Privacy

Cristen Joy Photography holds its clients privacy in utmost importance. I only use your personal information to fulfill your order.

Cristen Joy Photography does not see credit card information as those transaction are held secure through Paypal and Square.

Please provide the most accurate information upon checkout to ensure the successful delivery of your new artwork and to help me provide you with the best customer service.

Thank you for the privilege of serving you!